Store Privacy Policy

1. Information We Collect

During Registration:

Store Name
Store Category
Creator Phone Number

After Login:

Store Page Information: Logo, Backgrounds, Links, Username, Name, Bio, Hashtags
Store Address: Governorate, Area, Nearest Point, Location
Owner Information: Name, Phone Number, Profile Image
KYC Verification: Social links, ID Card of Owner, Store Legal Registration (if available)

Collection Methods:

Information is collected directly from the creator, who is the store owner or master admin, during registration and through updates made after login.

2. Usage of Collected Information

Purpose of Use:

Verifying store legitimacy
Using store addresses for delivery purposes

Marketing Use:

Currently, we do not use vendor information for marketing or promotional campaigns but may do so in the future.

3. Sharing of Information

Sharing Circumstances:

Public store information is shared on the platform for shoppers.
Store addresses are shared with delivery companies.
Information may be shared with payment gateways in the future if needed.

Third-Party Services:

Currently, no third-party services (e.g., payment processors or analytics tools) have access to store/vendor data.

4. Data Retention

Retention Period:

Data is not deleted after registration. Stores can disable their pages, but their data will remain stored.

Retention Policy:

All information, including store details, addresses, orders, and activities, is retained indefinitely for analytics and reporting purposes.

5. Data Security

Security Measures:

Encryption
Secure servers
Role-based access control
Two-factor authentication (2FA)

Compliance Standards:

Currently, there are no payment processes on the platform, and address data is only shared with delivery companies. Public information is shared with shoppers.

6. Vendor Rights

Rights:

Vendors can review, update, or delete their personal or store information using the admin panel.

Exercising Rights:

Vendors can log in to the admin panel to view and update their information anytime. Most information is optional, but removing it may affect store approval and visibility on the platform.

7. Cookies and Tracking

Usage of Cookies:

Cookies are used on the platform for caching and storing login session information to improve performance.

8. Policy Updates

Vendors will be notified of changes to the Privacy Policy through notifications displayed on the admin panel.

9. Contact Information

For questions or concerns about this Privacy Policy, you can contact us via:

Email: [email protected]
WhatsApp: +9647860063113